Features

All it takes to sell in Telegram

A storefront in the chat, messages that get read, and the follow-ups that turn one order into a habit.

☰Linen & Clay🛒
Summer linenFree delivery over 50 EUR
Linen Apron★★★★★ 5.024.00 EUR
Stoneware Mug★★★★★ 4.918.00 EUR
Napkin set★★★★☆ 4.621.00 EUR
Tea towel★★★★★ 5.012.00 EUR
Checkout · 2 items
Storefront

A Mini App, built from your catalogue

It opens from your bot’s menu button, a link or a message - full screen, in about a second.

Themes and page editor

Start from a theme, then arrange sections on every page: banners, collections, product grids, featured products, rich text. Preview every change live.

Every page a shop needs

Home, collections, all products, search, product pages with photos and variants, and a cart. Your menu, footer, logo and font.

Your catalogue, kept in sync

Products, variants, prices and stock come from your store. Choose which products the bot sells, in bulk or one by one.

Your currency

Prices show in your store’s own currency, the same as on your website.

Home-screen shortcut

Shoppers can pin your shop to their phone like an app, with your bot’s name and photo.

Share cards

Shoppers share a product to any chat as a card with a photo and a button that opens it in your shop.

Selling

Checkout on your store, nothing to type

Chat’N’Sell never takes your sales money. It fills the cart and the shopper’s details and hands over to the checkout you already trust.

Native checkout

Shoppers pay on your Shopify, WooCommerce, Magento or BigCommerce checkout, with your payment and delivery methods. Their details are filled in.

Bot-only discounts

Give Telegram shoppers their own prices on products or whole collections, shown as sale prices.

Wishlist

A heart on every product and a wishlist page. Saved items watch their price.

Back in stock & price drops

“Notify me” on sold-out products and a message when it returns. Wishlisted items message when they get cheaper.

Order requests for CSV stores

No platform? Orders arrive as requests you confirm and take payment for your usual way.

An order limit that protects you

On Free the shop pauses ordering after its 10 included orders and tells shoppers, instead of failing at checkout.

Messaging

Free messages, read first

A Telegram bot can message everyone who started it, at no cost per message.

  • Single notifications to everyone, new shoppers, quiet ones or past buyers - now or scheduled
  • Campaigns: a series of messages, each a set time after the one before
  • System notifications: welcome, order paid, shipped, cancelled, refunded, abandoned cart, back in stock, price drop
  • Telegram formatting: bold, italics, links, emoji, an image and a button, with a live preview
  • Shoppers can turn off promotional messages with one tap
Linen & Claybot · online

/start10:41✓✓

👋 Hi Dana! New linen just landed. Tap below to browse - your size is saved.10:41
🛍 Open shop
Linen Apron is back in stock 🔔
Now 24.00 EUR10:42

Adding the apron, size M10:43✓✓

Done! Your details are filled in - pay on the shop’s own checkout.10:43
✅ Checkout · 24.00 EUR
Growth

Buyers who review and recommend

Word of mouth, with the asking done for you.

Reviews in Telegram

One to five stars in Telegram blue, a written review, a “verified buyer” badge and your public replies. Hide anything unfair.

Standard+

Review requests that stop by themselves

A request after the order is paid, with a “Rate” button per product, up to three reminders for anything not rated yet, and a thank-you.

Standard+

Your existing ratings

Until a product has reviews in Telegram, show the rating it already has on your store.

Referral programme

Each shopper gets a personal link and an /invite command. Friends get a welcome reward; the shopper earns one when the friend’s first order is paid.

Standard+

Rewards that work everywhere

Rewards apply as bot-only prices at checkout, so they work on any platform and no money moves through us.

The shop network

Shops on Chat’N’Sell recommend each other in “Discover shops”, so every shop gets new shoppers. Standard and Pro can turn it off.

AI shopping assistant · beta

A sales assistant in every chat

Shoppers type what they want in plain words. The assistant answers from your own catalogue and policies.

  • Finds products and puts looks together, with a photo of each
  • Adds to the cart in the chat and sends a checkout link
  • Answers “where is my order?” from the shopper’s own orders
  • Quotes your refund and shipping policies
  • Follows your instructions: tone, what to recommend, what to say

Monthly replies: 100 on Free, 1,000 on Basic, 3,000 on Standard, 10,000 on Pro.

Linen & Claybot · online

Something for a friend who loves cooking, under 50 EUR?18:02✓✓

Here’s a little kitchen set she’ll use every day: the Linen Apron (24 EUR) and the Stoneware Mug (18 EUR). 42 EUR together - add both?18:02
👀 Linen Apron👀 Stoneware Mug

Yes please18:03✓✓

✅ Checkout · 42.00 EUR
Website & channels

Shoppers in from everywhere

Every way in leads to your bot - and once they start it, you can reach them for free.

Website popup and floating button

A popup and a “Shop on Telegram” button on your site. On Shopify it’s a theme app embed; elsewhere a one-line script, or one click on BigCommerce.

Email signature button

A “Chat with us on Telegram” button for your emails and newsletters.

Links and QR codes

Every product has a link that opens it in your bot. Print it, post it, put it on packaging.

Running it

One panel for every store

Several stores, one account

Each store has its own bot and plan, switched from one menu. Extra paid stores are 20% off.

Orders and customers

Everything bought through the bot, and everyone who opened it.

Analytics

Revenue, visits and conversion against the previous period, cart recovery and repeat buyers. Funnel and product insights from Standard; best time to sell and retention on Pro. A key-numbers email every Monday.

Team and security

Invite your team, two-factor sign-in, an activity log, invoices.

See it on your own catalogue

Connect your store, connect a bot, choose what to sell. Start free with 10 bot orders included and upgrade when shoppers arrive.